Frequently Asked Questions
Find answers to common questions about our products, shipping, and services.
Once your order is dispatched, you will receive an email/SMS with a tracking number and a link to track your package on our courier's website.
Currently, we offer minimal Pay on Delivery options within Lagos. For other states, we require secure online payment before dispatch to ensure order commitment.
We offer a 12-month warranty on most of our electronic products. Please check the specific product page for warranty details.
Yes, you can cancel your order before it has been dispatched. Please contact our support team immediately if you wish to cancel.
We apologize for the inconvenience. Please take a photo of the damaged product and contact us within 24 hours of delivery. We will arrange a replacement.
Yes, we have a flagship store in Ikeja, Lagos. You can find the address on our Contact Us page.
